UK Data Protection Act 2018
You can access, correct and update certain personal information that you have provided to us by emailing us at email@example.com Please be aware that we will process your request as quickly as we reasonably can, but it may not be possible to update our systems immediately. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. Please be aware that we will process your request as quickly as we reasonably can, but it may not be possible to update our systems immediately. We appreciate your patience and understanding in giving us time to carry out your request.
What is personal and sensitive data?
Personal data is data which can be used to identify you. This may include your name, image, date of birth, address, telephone number, bank details etc.
Sensitive personal data is information related to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.
What personal information do we collect from the people that visit our website or app?
When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
When do we collect information?
We may ask you to provide us with demographic information, information regarding your interests or other personally identifiable information (“PII”). PII is personal information about an individual, such as a first and last name, phone number or email address or other individually identifiable information within the meaning of COPPA and the Federal Trade Commission’s Online Privacy Protection Rule found at 16 CFR 312.2. Providing us with PII about yourself is voluntary, and you can always choose not to provide certain information, but then you may not be able to take advantage of or participate in some of the website’s features. Company actively and passively gathers, analyses and/or stores PII and other information generally by way of four different sources: (1) the PII voluntarily submitted by visitors when using or registering to use or receive our services or offers; (2) the PII visitors voluntarily provide when participating in any contests, sweepstakes and/or other promotions; (3) the PII visitors voluntarily provide when buying or ordering merchandise through the website; and (4) by tracking and analysing online and mobile data and activity through mechanisms that identify site usage, browser types, IP addresses, and other data.
How do we use your information?
Your data will primarily be used for the purpose of providing you with a service. We will also use anonymised data for the purposes of sales and marketing monitoring. We may use the information we collect from you when you register, make a purchase, contact customer support, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products.
How do we protect your sensitive information?
There are two ways sensitive information (e.g. credit card numbers) may be obtained. When a visitor makes a purchase, his/her/their information may be sent directly to a third party authorization centre that will relay to the Company whether to proceed with the transaction. The information is not at all stored in our system. The second way is when a visitor pre-orders merchandise. In this case, the information is sent to a non-public server and stored until the transaction is complete.
Company uses all possible efforts to ensure the safety of your sensitive information. No website, internet transmission, computer system or wireless connection is completely secure. Company cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. Your use of Company website is at your own risk. Company urges you to take steps to keep your information safe by memorising your password or keeping it in a safe place (separate from your account information), logging out of your account, and closing your web browser. In order to help us protect your sensitive information and PII further, you should be careful about providing your password to others.
Where will you store my data?
The record of your commission/applications will be stored in an electronic database system accessed by employees of Company. Paper copies of your data may also be stored securely and accessed by employees of Company.
Whenever you give Company sensitive or confidential information, Company will take commercially reasonable steps to protect the information by establishing a secure connection with your web browser. Company encryption uses HTTPS, TLS 1.2+ and automatic Security Socket Layer (“SSL”), an industry standard security protocol for encrypting sensitive information, while data at rest uses AES-256—the strongest encryption standard commercially available. Unfortunately, no security measures are perfect or impenetrable and data transmission over the Internet cannot be guaranteed 100% secure. We cannot and do not ensure or warrant the security of any information you transmit to Company and you do so at your own risk. Unless otherwise specified herein or on the site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.
Can I withhold my consent?
Yes but Company will not be able to provide you with an advocacy and support service.
Even if you have removed any such consent, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
Why might you share my personal and sensitive personal data? Who will you share it with?
We will only ever share your information with your permission, for the purposes we have stated (unless required to do so by law).
Do we use ‘cookies’?
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
• Allow us to hold selections in a shopping cart when a user leaves this website without checking out.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it may affect the user’s experience.
Third parties providing services on our behalf: We may engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) payment processing and authorization, (b) fraud protection and credit risk reduction, (c) product customization, (d) order fulfilment, (e) shipping, (f) marketing and promotional material distribution, (g) website evaluation, (h) data collection, storage, management, and analysis. These third parties may have access to this website’s user information, including PII, to the extent it is needed to perform their duties and functions.
Company Security: We may release information about our users, including PII, when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing our website and applicable laws. We may also disclose such user information whenever we believe disclosure is necessary to protect the rights, property or safety of Company, or any of our respective affiliates, business partners, customers or others.
Aggregate Information: We may disclose non-identifying, aggregated user statistics to third parties for a variety of purposes, including describing our services to prospective partners and other third parties. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website.
Promotions: If you choose to enter a contest, sweepstakes or promotion, your PII may be disclosed to third parties in connection with such promotion, including without limitation for purposes of posting your entry with attribution or otherwise as permitted in the official rules for the promotion in question, fulfilling your prize or including your name on a winners list. Also, by entering a promotion, we may require you to consent to the use of your PII or other information, such as name, voice or likeness, in advertising, promotional and marketing materials. In addition, we may offer certain promotional content, such as a sweepstakes, sponsored by or co-branded with a third party, who may obtain the PII that you submit.
Obtaining the information we hold about you
You have a right to ask for a copy of your information and to correct any inaccuracies. Under the UK Data Protection Act 1998, Tabitha Lyons is required to respond to your request within One calendar month. If you would like a copy of the information we hold about you, please write to the Tabitha Lyons, 5 Mere Farm, Bell Lane, Saham Toney, Norfolk, IP25 7HD, UK.